Frequently Asked Questions

Plumbing FAQ’s

We proudly serve all of Eastern Massachusetts and Rhode Island. Please check our service area page or contact us to see if we cover your location.

Yes, all our technicians are fully licensed, insured, and undergo regular training to stay updated with industry standards.

Absolutely! We offer 24/7 emergency services for those unexpected plumbing issues.

We didn’t get into the plumbing business to make sales. We got into it to help people. When you have issues with your plumbing system it can be overwhelming and nerve wracking, but it doesn’t have to be. At Paragon Plumbing we are uniquely positioned to offer expert plumbing services to our customers with a focus on building trust. We educate, we solve problems, and we deliver high quality results.

Simply give us a call to talk to one of our experienced staff members or fill out a form and we’ll get back to you promptly.

If you have a burst pipe it is important to act as quickly as possible to minimize damage and ensure safety. Follow these steps:

  • Locate the main water shut-off valve in your home and turn it off. This will stop the flow of water and prevent further damage.
  • If the water from the burst pipe is near any electrical outlets or appliances, turn off the electricity at the main breaker to avoid potential electrocution (if it is safe to do so).
  • Turn on all the cold water taps in your home to drain out the remaining water and relieve any trapped water and steam. Flush the toilets several times as well.
  • If you have a water heater or central heating system, turn it off. Then, turn on the hot water taps to help drain the water from the system.
  • If it is safe to do so, use buckets, mops, and towels to collect as much water as possible. If the burst pipe is on an upper floor, be aware that water can seep through ceilings and walls, so check rooms below the burst pipe.
  • Open windows and doors to help dry out the affected areas. If you have fans or dehumidifiers, use them to speed up the drying process.
  • Take photos of the burst pipe and any water damage it caused. This will be useful for insurance claims.
  • Call a licensed plumber to assess the damage and make the necessary repairs. You can contact Paragon Plumbing at 774-300-3545

Dripping faucets can be caused by worn-out washers, seals, or cartridges. It’s best to get it checked to prevent water waste.

It’s recommended to have a professional inspection at least once a year, especially for older homes.

Drains can get clogged due to hair, soap residue, grease, and other foreign objects. Regular cleaning and avoiding dumping grease or large food particles can help. If your drains do get clogged you may want to hire a professional drain cleaner like Paragon Plumbing to unclog or repair your drains.

While they can be effective, chemical drain cleaners can also damage pipes and are harmful to the environment. It’s better to use natural solutions or seek professional help.

This could be due to sediment build-up, a faulty thermostat, or a malfunctioning heating element. If you are experiencing issues with your water heater, call a professional plumber like Paragon Plumbing to help assess the issue and offer the correct solution.

Insulate your pipes, especially those exposed to cold air. Keep your home at a warm temperature and let faucets drip slightly during extreme cold.

Hard water contains a high concentration of minerals like calcium and magnesium, while soft water has been treated to remove these minerals. Softening hard water involves removing or neutralizing calcium and magnesium minerals. Traditional ion exchange water softeners replace these hard minerals with sodium ions using a resin bed. Salt-free softeners prevent mineral buildup without removing them, while reverse osmosis systems filter out hard minerals. Other methods include electronic descalers, potassium chloride softeners, and chelation systems.

A running toilet can be caused by issues with the flapper, float, or fill valve. If you’re having issues with your running in Massachusetts or Rhode Island give Paragon Plumbing a call.

Fix any leaks promptly, install water-saving fixtures, and practice water-conserving habits.

Avoid fibrous materials, bones, grease, coffee grounds, and non-food items. If you find that your garbage disposal is no longer grinding material like it used to or no longer turns on at all give Paragon Plumbing a call.

While minor repairs can be done by homeowners, it’s always best to consult or hire a professional for more complex issues to ensure safety and accuracy.

This is often called “water hammer” and can be caused by water pressure or air in the pipes.
Over time, pipes can corrode or degrade. If you notice frequent leaks, discolored water, or reduced water pressure, it might be time to consider pipe replacement.
Consider installing water filters or water softeners, and have your water tested for contaminants.

Traditional water heaters store and preheat a certain amount of water in a tank, while tankless heaters heat water on-demand as it flows through the unit. You can learn more about the water heater options that Paragon Plumbing installs here.

Low water pressure can be caused by clogged aerators, leaks, corroded pipes, or issues with the local water supply. Paragon Plumbing can help you assess and correct the issue.

Consider using a drain guard or strainer to catch hair and clean it regularly.
Common causes include clogs, tree roots intrusion, collapsed sewer lines, or heavy rainfall.
It’s generally recommended to have your septic tank pumped every 3-5 years, but this can vary based on usage and tank size.
This is often due to tiny air bubbles in the water. It’s usually harmless and should clear up as the bubbles rise to the surface.
While occasionally it’s fine, frequent pouring of boiling water can weaken some pipe materials and joints over time.

Look for signs of moisture, mold, or water damage. You can also monitor your water meter. If it’s running when no water is being used, there might be a leak. Paragon Plumbing offers leak detection and repair services in Massachusetts and Rhode Island.

Gurgling sounds can indicate a blockage in the drain, venting issues, or problems with the trap.
Install low-flow fixtures, fix leaks promptly, use water-efficient appliances, and practice mindful water usage habits.